General terms

  1. Set asides are not allowed unless they have been paid for in advance.
  2. While we do our best to display the colour of the products as close to the original as possible, we are not responsible for colours represented by different devices and monitors.
  3. Kindly email proof of payment to within 24 hours of placing the order otherwise orders will be cancelled.


  1. Kindly allow 2-3 working days for payment to reflect in our account if you are not banking with FNB.
  2. If proof of payment hasn’t been received within 24 hours of placing the order, the order will be cancelled.

Lay-by on Human Hair Orders

  1. We accept lay-by on human hair orders.
  2. Payment needs to be completed in 2 -3 instalment. Once we receive the final payment will your order be dispatched to you.
  3. Failure to pay instalments consecutively will result in a forfeit in previous payments as well as no future lay-by orders will be accepted from  that customer.
  4. All discounts do not apply to lay-by orders.

Signup for an Account

  1. Signup and receive 10% OFF your online order.
  2. It is very simple to signup just click on My Account and follow the instructions.

How To Shop

  1. Choose products from the header with the ”Page Names” or you can ”Search” using the search icon.
  2.  Once you have found what you are looking for click on the ”Add To Cart”. The shopping cart item on the top right will show you how many items you’ve added so far.
  3. If you need to remove an item, click the cross next to it. You can also add more products from here. If you are happy with what you have you can proceed.  
  4. Click on the ”Checkout” button to complete your order. Fill in all the details correctly and continue to make your payment. 
  5. Our payment method is Bank transfer. To proceed enter your bank details and once you this is completed you will receive a confirmation email. 

Images Disclaimer

  1. Accessories By Bwalya creates no claim or credit for images featured on our site unless otherwise noted.
  2. All visual content belongs to it’s respectful companies where the pictures have been taken from.
  3. If you own rights to any of the images and do not wish them to appear here, please contact us and they will be promptly removed.
  4. Accessories By Bwalya is in no way responsible for how the images might differ from the actual product.